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Free Practice Questions for Avaya 37820X Exam

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Total 65 questions

Question 1

Refer to the Scenario: H&H Ticket.

The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.

In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?



Answer : D


Question 2

Refer to the Scenario: H&H Tick.

Based on the H&H Ticket scenario, which in Border Controller for Enterprise (SBCE) deployment would you recommend to provide secure, resilient SIP communications for Internal and mobile/remote representatives?



Answer : C


Question 3

Web Traveling.com is using Outlook with an Exchange server. You have proposed that the customer use the Outlook plug-In.

What does this plug-In do for the users at Web Travellng.com?



Answer : C


Question 4

Which two routed contact types are supported In Avaya Contact Center Select (ACCS)? (Choose two.)



Answer : C, D


Question 5

A Customer wants to clarify the maximum number of logged-in Agents in his virtualized ACCS with an How many agents can be logged-in to the Agent Desktop at the same time In a High-End solution?



Answer : A


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Total 65 questions