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Free Avaya Oceana® Solution Support (7497X) Practice Questions

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Avaya 7497X Sample Exam Questions

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Total 67 questions

Question 1

Consider the log messages:

'RequestId':'SWQtNzA2d2pSRm03zGtfQUtzUFFtdw==_','RouteRequestId':'0830cf65-1aaf-48a3-8a2f-44850be19f82','WorkflowType':'ROUTE_CONTACT_SMS','SourceName':'OCP ShortMessageService','CallbackIp':'135.122.106.229','ContactId':'ME1NsN-4QI6isb73z~mPyA','ChannelType':'ShortMessageService','Reason':'400 Bad Request. Space could not be resolved ','WorkRequestId':'Id-706wjRFm7dk_AKsPQmw'}[

Which provider type is being handled in these log messages?



Answer : D


Question 2

During the Avaya Oceana Email Channel Interaction processing, which component is responsible for creating the contact ORC component?



Answer : B


Question 3

After it has completed the processing of Engagement Designer (ED) workflow for SMS Interaction, which two components does ED respond back to? (Choose two.)



Answer : A, B


Question 4

Consider the log messages from ContactCenterService PU log file ucm-affadapter-pu-1.log:

2018-02-21 11:21:21, 549 [Pool-pool-4-thread-1] INFO AsyncHttpClient

[adapter-pu-1] [M:sendEvent][T:] .Sent request to

[http://135.122.104.77:80/services/EventingConnector/events?affinity=135.122.104.77] with header attributes [{family=OmniCenter, type=CONTACT_ENDED, metadata-ucid=Eke6-qw3S2K-NyAKSJny6A, version=1.0)],body [RouteContactEvent [, id=UGZQRVhJNHhTaG1ycXQyQThFN2VJdw==_,ip=135.122.104.77, wr=PfPEXI4xShmrqt2A8E7eIw,c=Eke6-qw3S2K-NyAKSJny6A,p=OCP ShortMessageService, ch=ShortMessageService, rrId=f785b56c-364f-4acf-9620-b723a6ca43c6,routAddr=,wfType=ROUTE_CONTACT_SMS, reason=DEFAULT]]

What is the Work Request ID in the log message?



Answer : A


Question 5

For deploying the Avaya Oceana solution, what are the two recommendations for software and secure communications? (Choose two.)



Answer : B, D


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Total 67 questions