Question 1

What is the correct URI format for a controlled directory number 3200?

Asip:3200@sip:avaya.com

B3200@sip:avaya.com

Csip:3200.sip.avaya.com

Dsip:3200@avaya.com

Answer : A

Question 2

What is the function of the Data Synchronization process?

AIt is used by IP Office to pull agent data from the Avaya Contact Center Select (ACCS) system.

Bt is used by IP Office to push agent data to the Avaya Contact Center Select (ACCS) system.

CIt is used by the Avaya Contact Center Select (ACCS) system to push agent data to the IP Office.

DIt Is used by the Avaya Contact Center Select (ACCS) system to pull agent data from the IP Office.

Answer : D

Question 3

How can a reset assignment be identified?

AThe reset assignment may be named by the user to distinguish it from the original.

BThe name will appear in the reset folder.

CThe name will have two underscores behind the original assignment name.

DThe name will have a .res extension.

Answer : B

Question 4

Which Avaya Contact Center Select (ACCS) component provides intelligent call routing, manages functions such as logic for contact processing, contact treatment, contact handling, contact presentation, and the accumulation of data into historical and real-time databases?

ACCT

BCCMS

CCCMM

DCCMA

Answer : C

Question 5

What are the high level configuration requirements for Avaya Aura Media Server (AAMS) HA?

AThe Replication account setup must be different between Primary and Backup AAMS.

BThe UUID from Backup AAMS should be selected for use on Primary AAMS.

CThe UUID from Primary AAMS should be selected for use on Backup AAMS.

DEnable High Availability should only be selected on the Primary AAMS.