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Free CIPS Team Dynamics and Change (L3M4) Practice Questions

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CIPS L3M4 Sample Exam Questions

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Total 90 questions

Question 1

'Members of a team have xxxx skills, and not the same skills'. Select the one which fits best to re-place xxxx.



Answer : A

Complementary: the team's skills should fit together; the should 'complement' each other.

A soccer team full of defenders would be unlikely to be successful?


Question 2

Which one of the following is unlikely to appear in an organisational procurement manual?



Answer : A

Staff names.

One of the 'benefits' of the creation of organisations large enough to have procurement manuals is that individuals can be replaced in their posts by others. This is part of the basis of Weber's theory of bureaucracy. Charles Handy, a great UK management writer tells a story of how he took up a new post for a large oil company, and on his office door the job title was affixed permanently, but his own name was presented in a readily-replaceable label. He realised when he saw this how easily his employer thought he could be replaced.

Thus, procurement manuals are unlikely to name individual staff members - policies and procedures, posts and activities, yes.


Question 3

Thinking of the cultural web, which of the following refers to events or routines which take place, and really matter to the people involved?



Answer : A

Rituals.

Might be a regular team meeting; or a pub / sports evening with colleagues. Might be a monthly 'em-ployee of the month' award. Something which binds the employee to the organisation - in a nice way, one hopes.

I spent some time in France and marvelled how a colleague or senior person would go round and shake hands with every colleague in the morning - almost a kind of respectful 'thank goodness we survived the night' daily event. I thought how poor the British are not to have that ritual - I still do think that.


Question 4

In the Kubler-Ross Change Cycle, two of the elements can be combined to form one, which is called 'acceptance'.

Which two elements combine into this notion of 'acceptance'?



Answer : B, D

'Experimentation' (experimenting with the change) and 'Decision' (essentially deciding to accept the change) together form 'acceptance'.


Question 5

Thinking about the PESTEL model, under which category would climate change most suitably fall?



Answer : A

Environmental - a rather straightforward question and answer.


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Total 90 questions