Which way to handle objections is the best?

ARefuse to listen to objections.

BCommunicate value and benefits

CAgree with objections to get the customer to trust you

DProvide documentation on why their objections are invalid.

Answer : B

Which Customer Lifecycle touch point demonstrates commitment to the business objectives of a customer by suggesting complimentary solutions?

AMaximize Customer Investment Value

BEvaluate Expansion Opportunities

CIdentify Coverage Gaps

DCapitalize on Renewals

Answer : B

For on-premises deployments, which option does Cisco recommend for a consistent one meeting experience and full interoperability'?

ACisco Telepresence Server

BCisco Meeting Server

CCisco Expressway

DCisco Conductor

Answer : B

Which Cisco UCL plans support all Cisco user devices?

ABasic and Enhanced

BEnhanced and Enhanced Plus

CEssential and Enhanced Plus

DEssential and Basic

Answer : B

Which sales resource is the best to use when approaching existing customers?

ARefresh Collab Website

BPromotions Center

CCisco Install Base Portal

DVirtual Machine Placement tool

Answer : A

Which sales play focuses on B2B and B2C communication?

AHR

Bfacilities

Centertainment

Dtravel

Answer : D

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