Question 1

Which of the following is MOST important in the chat area of a virtual course?

AThe trainer should never speak while any students are chatting.

BBecause some students are distracted by the chat area, they should never chat while the trainer is teaching.

CThe students must know that the chat area is public.

DSpelling must be checked before sending anything in the chat area.

Answer : C

Question 2

A trainer has been teaching a course for a company for some time. Several classes have had students who appear to have needs that are different than the rest of the class. Answering their special questions adds to the course time. As the trainer checks the records, it becomes clear that those students are all from one department. The trainer talks to that department's manager. Which of the following would be BEST?

ACreate a modified version of the course to be open only to students from that department.

BExplain to the department managers why their students have to learn the materials the corporate way.

CWhen students from that department are attending, give them a special handout during introductions.

DContinue as always to meet corporate needs, and defer questions to the department manager.

Answer : A

Question 3

Participants have just completed an intensive sales conversation class where a specific sales model has been taught. There are six steps in the model, and each step has several sub-steps. The trainer wants to ensure that participants remember and practice the model. The BEST way to help the transfer of training is to:

Asend each participant an email quiz on the steps of the model two weeks after class.

Bprovide each participant with a laminated job aid which outlines all the steps of the model.

Cask that the participants call the instructor within one week to inform the instructor how they are using the model.

Dask that each participant's manager discusses the class content with their employee.

Answer : B

Question 4

A trainer needs to explain to a group of learners the need for pre-course and post-course assessments. Which of the following represents the BEST explanation?

AA tool to measure participant's knowledge level before a training session compared to after a training session has been completed

BA tool that measures the engagement level of individual participants in the class and is sent to management for documentation

CA tool that determines if the course should continue to be offered to a particular group based on the before and after results

DA tool whose results are used to target the types of participants that should attend a particular training course in the future

Answer : A

Question 5

A trainer is contracted to deliver a course. The client requires strict adherence to the course material as written. The trainer finds multiple areas of information to be missing. Which of the following should the trainer do? (Select TWO).

ADiscuss the missing material with the client

BTeach the material as-is per the contract

CAdd additional material into the class as needed

DCreate an end-of-class handout with additional information

EPurchase additional content from another vendor

Answer : A, B

Free Practice Questions for CompTIA TK0-201 Exam

Question 1

Question 2

Question 3

Question 4

Question 5