Which of the following common activities is owned by the Infrastructure Role Cluster?

ABackup planning

BData center server physical placement and management

CFacilities management

DRelease implementation

Answer : B

According to the MOF guidance, which of the following is a key requirement for planning Service Solutions?

AA managed IT environment

BA milestone-driven implementation process

CProactive Risk Management

DUnderstanding of the business and the operational requirements

Answer : D

Which of the following is a type of risks list used by the MOF Risk Management Discipline?

AHigh impact Risks List

BRetired Risks List

CSecurity Risks List

DSolved Risks List

Answer : B

Within the Tracking and Reporting step of the Risk Management Discipline, what is the purpose of a stakeholder or service status report?

ATo communicate the effectiveness of IT Operations with regard to risks

BTo communicate the overall risk to the service

CTo involve the stakeholder in the Risk Management Discipline

DTo receive approval for a request for change on security

Answer : B

Which of the following is one of the key objectives to focus on in delivering a portfolio of IT services to the business?

AEffectively and efficiently deploy service solutions to users

BEstablish clear project goals, roles and responsibilities

CExcellence in technology

DTo provide an approach to assessing software process maturity

Answer : A

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