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When Enable Calls is turned on for a Group, Genesys Cloud routes interactions to all members either sequentially or randomly.
Answer : B
https://help.mypurecloud.com/articles/configure-a-group-phone-number/
What statements are true regarding contact lists used for outbound campaigns? (Choose three.)
Answer : C, D, E
Which of the following are components of Genesys Cloud Reporting and Analytics? (Choose three.)
Answer : A, C, D
Which of the following options are used when scheduling a report? (Choose three.)
Answer : A, B, C
What is a DNC list?
Answer : C
