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Free PHR - Professional in Human Resources Questions for HRCI PHR - Professional in Human Resources Exam as PDF & Practice Test Software

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Total 165 questions

Question 1

There are four sections of the HR Impact Model. Which component of the model is considered to be the most client-oriented role?



Answer : C

The consultation role is considered to be the most client-oriented role, as HR Professionals in this role help define the overall organizational strategy.

Answer option D is incorrect. Policies and procedures help define the organizational framework, but isn't the most client-facing or client-oriented role the HR Professional must play.

Answer option B is incorrect. The HR Professional in the catalyst role processes market demographics, employee attitudes, organizational culture, and how to implement HR best practices.

Answer option A is incorrect. Programs and processes is a client-facing role, but it takes more of a functional position in the organization, such as training and development.


Question 2

If an employee wants to participate in a union, they'll often have union dues to pay. The employer is obligated to deduct the payment from the employee's paycheck and give it to the union only if which condition is met?



Answer : A

The person requesting that the union dues be deducted from their check and transferred to the union, must make the request in writing.

Answer options C and D are incorrect. There is no time limit when the employee may join the union and make request for payment of union dues.

Answer option B is incorrect. The union representative does not verify the request on behalf of an employee.


Question 3

What term describes a manager who makes himself visible, being present for employees, and getting out of his office to interact with employees?



Answer : D

Management by walking around describes a manager that doesn't hide in his office and manages by being present among employees.

Answer option A is incorrect. An open door policy allows employees to approach management with problems, suggestions, or other issues.

Answer option C is incorrect. Active management just describes a manager that's involved with employee decision and activities.

Answer option B is incorrect. Progressive discipline is a series of steps of discipline where each step is slightly sterner than the previous.


Question 4

If a union wants to organize, it typically moves through five steps to the organizing process. Which one of the following is not one of the five stages of unionization of work force?



Answer : A

There is no such stage called 'the financing', so this choice is correct. The five phases of union organizing are: Making a connection, Confirming interest, Obtaining Recognition, The Campaign, and The Election.

Answer option D is incorrect. The election is the final stage of the union organization. It's the actual election to determine if employees will participate in the union.

Answer option B is incorrect. The campaign is the period leading up to the election to determine if employees will participate in the union.

Answer option C is incorrect. Obtaining recognition, the third stage of the unionization process, is to gain recognition from the employer. This stage causes the employer to give the NLRB a list of names and addresses of employees who are eligible to vote in the union certification election.


Question 5

Pat is interviewing Sammy for a job in his organization. During the interview, Pat asks Sammy for a dinner date. Sammy refuses his offer, but thanks him. Pat tells Sammy that a dinner date would be beneficial to the job selection. Sammy still refuses the dinner date. Based on this conversation, Pat decides not to hire Sammy for the position. This is an example of what type of sexual harassment?



Answer : B

Quid pro quo happens when the acceptance or decline of an unwanted sexual advance leads to a hiring, employment, or workplace decision.

Because Sammy refused the dinner date, Pat didn't hire Sammy.

Answer option A is incorrect. Covert is not a valid sexual harassment term.

Answer option C is incorrect. Contingent is not a valid sexual harassment term.

Answer option D is incorrect. A hostile work environment describes unwelcome sexual conduct that interferes with a person's ability to complete their work, intimidation, or an offensive work environment.


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Total 165 questions