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Free MB-910 Questions for Microsoft MB-910 Exam as PDF & Practice Test Software

Page:    1 / 14   
Total 144 questions

Question 1

A potential customer delays their decision to commit to a big multi-year contract. You want to find other colleagues who have interacted with the potential customer to discuss strategies. Which app should you recommend?

Answer : B

Question 2

You are a consultant working with a company that sells sporting equipment. The company uses Microsoft 365 and Dynamics 365 Sales. You need to recommend tools that integrate with Dynamics 365 Sales and improve file collaboration. What three tools should you recommend? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

Answer : B, C, D

Question 3

A company uses Dynamics 365 Sales.

The company must use Export to Excel to edit multiple records. Microsoft Dataverse must update automatically.

You need to select the option.

Which option should you select?

Answer : C

Question 4

Customers submit suggestions, questions, and cases to a company by using the following channels:

* Submitting a case in a customer service portal.

* Emailing a support mailbox.

* Calling a telephone number.

The company has two departments. Each department has a defined list of agents. The company distributes all submissions to the correct department.

You need to show the agents how the submissions are stored.

Which format is used for the submissions?

Answer : B

Question 5

You create a survey by using Dynamics 365 Customer Voice.

You need to share the survey with customers.

What are three possible ways to achieve this goal? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point

Answer : C, D, E

Page:    1 / 14   
Total 144 questions