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Free PEGAPCBA87V1 Questions for Pegasystems PEGAPCBA87V1 Exam as PDF & Practice Test Software

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Total 74 questions

Question 1

Question 2

Select the use case that requires an integration by using robotic process automation (RPA).

Question 3

Which two requirements demonstrate the need to configure correspondence? (Choose Two)

Answer : C, D

These answers are correct because they demonstrate the need to configure correspondence, which is a way of communicating with external parties through email, fax, letter, or text message. Correspondence can be configured to send information or documents related to a case to customers, stakeholders, or other parties involved in the case. Reference: (Module 7: Correspondence)

Question 4

Customers check their membership status with a company loyalty program by entering their full name and member ID number. Once the membership status is returned, the customer either abandons the case or makes changes to their membership. If the member chooses to make changes, a case ID is assigned to the request.

Which two configurations, when applied in combination, achieve this behavior? (Choose Two)

Answer : A, D

These answers are correct because they achieve the behavior of creating a case ID only when the customer chooses to make changes to their membership. Temporary cases are cases that are not stored in the database until a Persist case step is reached in the case life cycle. This way, the case can be abandoned without creating any records or consuming any resources. Reference: (Module 4: Case Design)

Question 5

How do you provide users with guidance for completing a form and avoid the need for application training?

Answer : C

it provides users with guidance for completing a form and avoids the need for application training. An instruction is a short text that appears above a form and explains what the user needs to do to complete the task. An instruction can help users understand the purpose and context of a form and reduce errors or confusion. Reference: (Module 9: User Interface)

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Total 74 questions