Question 1

What is the most important skill that project managers should possess to lead stakeholders throughout a project?

ACommunication

BProblem-solving

CNegotiating

DTrust-building

Answer : D

Question 2

What type of stakeholder is part of a project manager 's sphere of influence on a project?

ACustomers

BSponsors

CDirectors

DResource managers

Answer : B

Question 3

What tern describes an intentional activity to modify a nonconforming product or product component?

APreventive action

BCorrective action

CDefect repair

DUpdates

Answer : C

Question 4

What kind of skills should a project manager use when attempting to achieve consensus by balancing the conflicting and competing goals of project stakeholders?

AInterpersonal skills and the ability to manage people

BStrategic and business management skills

CTechnical and business management skills

DBusiness analysis skills and expertise

Answer : B

Question 5

What is the key benefit of the Monitor Stakeholder Engagement process?

AEnsures that the informational needs of the project and its stakeholders are met through implementation and the development of artifacts

BEnsures that the project includes all the work required and only the work required---to complete the project successfully

CIncreases the probability and/or impact of positive risks, and decreases the probability and/or Impact of negative risks or issues

DMaintains or increases the efficiency and effectiveness of stakeholder engagement activities as the project evolves