Question 1

A company uses as in-house legacy order management system for order fulfillment and inventory management. The order fulfillment support team complains that the items that makes callouts to the inventory management system get stuck and fail for days and manual intervention is required. The company has decided to move the industries Order management (OM) system. How would industries OM Fallout Management reduce this issue for the company.

ABy automatically balancing order processing tasks across multiple orchestration items

BBy automatically balancing order processing tasks across multiple orchestration queues

CBy automatically queuing the fulfillment request to retry according to predefined retry policy.

DBy automatically queuing the fulfillment request to retry according to fallout analysis report.

Answer : C

Question 2

UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?

ACreate price list and price list entries associated with context Rules per region

BCreate an attribute on business internet offers and use attribute based pricing

CCreate price list per region and use context Rules to determine the correct Price List

DCreate base price list and multiple child price list per region

Answer : A

Question 3

Acme technology is an internet service provider that has 20 distinct download and 10 upload speeds, unique billing code must be sent to billing system during fulfillment.

Which two actions should a consultant recommend for modeling the technical product catalog and decomposition relationship?

ACreate a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix market using the integration procedure invoked by an auto task

BCreate a single CFS specifications and map the upload and download speeds. Retrieve the fulfillment details from the calculation matrix using a custom auto task

CCreate a technical product catalog which maps 1:1 to the billing model. Use the out of the box tool to create product and generate billing code. Use unconditional decomposition relationships to select the correct technical product

DCreate Multiple CFS specification where the billing code attribute is defined. Use attribute based decomposition relationship to map the various upload/download speeds to the billing code attribute

Answer : B, D

Question 4

UC rolling out new offer, which must be fulfilled using industries order management. Orchestration must integrate with the provisioning system, which accepts a different payload for activating the service

What is the recommendation approach for designing the orchestration while minimizing unnecessary configurations?

ACreate two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure one scenario to map activation to Add action and deactivation to disconnect action

BCreate two orchestration plan, one having the activation Orchestration item and other with the deactivation. Configure scenario to map activation to add action and deactivate

CCreate one orchestration plan definition with two orchestration definition having mutually exclusive condition. Configure the scenario to include both Add and disconnect actions.

DCreate two orchestration plans, one having the activation orchestration item and other with deactivation item. Configure the orchestration items based on the products

Answer : A

Question 5

UC rolling out products to the market in multiple go live iterations. Top offer sold is mobile followed by TV, during discovery phase it was identified that regardless of the top offer sold. Same activity of sending out a notification email to the account.

Which two ways consultant model the orchestration to make it reusable, have the least amount of time to go live and require minimal maintenance over time?

ACreate a product class and assign it to all top level offers, create orchestration plan with a scenario on a product

BUse product class to decompose each top offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS

CCreate a decomposition relationship for each product offer to a CFS specific for the notification email orchestration plan with a scenario on the CFS

DCreate an orchestration plan and define a scenario for each top product offer

Answer : A, B

Free Practice Questions for Salesforce Communications Cloud Exam

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