Question 1

What is the added value of a change plan? Note: There are 2 correct answers to this question.

AIt allows you to coordinate and monitor the progress of all change management activities.

BIt facilitates the ranking of change management activities according to their importance.

CIt provides important input for updating the overall project plan.

DIt helps to identify required resources for the change management execution and to ensure their availability.

Answer : A, C

Question 2

What are typical topics for a change assessment at the beginning of an SAP cloud implementation? Note: There are 3 correct answers to this question.

AThe change culture of the company

BThe scope for change management

CThe cloud project's vision and expected benefits

DThe company's change management capabilities

EThe assessment of the key stakeholders' attitude towards the project

Answer : A, B, D

Question 3

Why is it beneficial to collect both quantitative and qualitative data in a change assessment?

AQuantitative data makes it easy to contrast different business units, and qualitative data
makes it easy to ensure anonymity.

BQuantitative data is easy to interpret, and qualitative data is easy to aggregate.

CQuantitative data provides explanations for the ratings, and qualitative data provides
contextual information.

DQuantitative data allows for compelling visualization, and qualitative data allows you to gain
unexpected insights.

Answer : D

Question 4

What are possible people-related challenges that change management has to address during an SAP cloud implementation? Note: There are 2 correct answers to this question.

AUsers demonstrate a 'not-invented-here' attitude towards the new cloud standard and
show a lack of buy-in.

BUsers experience stress and frustration because they must unlearn previous habits.

CUsers are resistant to learning the technical skills for adapting the new cloud solution to
their individual needs.

DUsers feel underchallenged and bored by additional repetitive tasks they have to take over.

Answer : A, B

Question 5

Why is it recommended to prepare an interview guide for conducting change assessment interviews? Note: There are 3 correct answers to this question.

AIt allows for efficient data collection by focusing on quantitative information.

BIt ensures that only the listed questions are asked during the interview.

CIt provides the structure for the interviews.

DIt helps to focus on the relevant key topics.

EIt serves as a cheat sheet in case the interviewer needs help.

Answer : C, D, E

Free Practice Questions for SAP C_OCM_2503 Exam

Question 1

Question 2

Question 3

Question 4

Question 5