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Which of the options best describes why confidentiality is important?
Answer : C
Which of these options best describes IT Service Continuity Management?
Answer : C
Which option best describes a key component of an effective IT Service Continuity Management
plan?
Answer : C
Which process is responsible for ensuring a product, service or process is fit for purpose
and that it continues to provide its intended value?
Answer : C
Which of these options is a standard Quality Assurance practice found in a Service Desk?
Answer : D
