Question 1

What application metrics does APM provide to a manager in order for him or her to make targeted decisions based on data instead of educated guesses? (Choose two.)

ACosts it takes to maintain an application.

BOne or more use rights assigned to a specific device or user.

CCompliance to regulations and organizational standards.

DApplication's age.

Answer : B, C

Question 2

What customer stakeholder group would be interested in knowing the business value and health of applications?

AITSM Manager

BApplication Owners

CIT Operations

DEnterprise Architects

Answer : B

Question 3

What links the application service to the underlying technologies?

AApplication Management Model

BInventory Management

CApplication Service Software Model

DApplication Category

Answer : D

Question 4

What information does Hardware Asset Management provide to support decisions about business applications and application services?

ASoftware Lifecycle

BBusiness Capability

CApplication Capability

DHardware Lifecycle

Answer : A

Question 5

During the customer workshop, Kelly was identified as needing a role that would grant access to create bubble charts, set-up application classification attributes and assessment indicators. Which role should be assigned to Kelly?

Asn_apm.apm_admin

Bsn_apm.apm_user

Csn_apm.apm_analyst

Dbusiness_planner