What does the IT4IT Information Model consist of?

AThe Service Model and the Service Backbone

BValue streams and functional components

CData objects and their relationships

DCapabilities and IT processes

Answer : C

What data object is associated with the Engagement Experience Portal?

AShopping Cart

BService Catalog Entry

CUser Profile

DOffer

Answer : D

What is an objective of the Detect to Correct value stream?

ATo build a culture of collaboration between IT operations and IT development

BTo manage an inviting consumption experience to acquire services, goods, knowledge, and support

CTo track the service usage and control the chargeback contract

DTo provide an overview of the business of IT operations and the services delivered

Answer : D

Which of the following best describes The Open Group IT4IT Reference Architecture?

AA policy framework for IT governance

BA supply chain management model

CA technical interoperability standard

DA standard for managing the business of IT

Answer : D

Which value stream connects consumers with IT goods and services?

ADetect to Correct

BStrategy to Portfolio

CRequest to Fulfill

DRequirement to Deploy

Answer : C

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