Pass4Future also provide interactive practice exam software for preparing WGU Organizational Behaviors and Leadership (IBC1) (Organizational-Behaviors-and-Leadership) Exam effectively. You are welcome to explore sample free WGU Organizational-Behaviors-and-Leadership Exam questions below and also try WGU Organizational-Behaviors-and-Leadership Exam practice test software.
Do you know that you can access more real WGU Organizational-Behaviors-and-Leadership exam questions via Premium Access? ()
What is a difference between a work group and a work team
Select one.
Answer : B
A work group is characterized by the sum of individual efforts without the need for collective synergy. Each member is responsible for their own tasks and performance. In contrast, a work team involves coordinated effort where members work interdependently towards a common goal, leveraging collective skills and collaboration to achieve higher performance. Reference: Robbins, S.P. & Judge, T.A. (2019). Organizational Behavior, 18th Edition. Pearson.
Employee B was upset by Employee A's behavior at the department's planning meeting.
Which factors will influence Employee B's perception in this situation?
Choose 1 answer
Answer : B
Perception in an organizational context is influenced by three primary factors: the situation, the target, and the perceiver. The situation refers to the context in which the perception occurs, the target is the object or person being perceived, and the perceiver is the individual forming the perception. In the scenario where Employee B is upset by Employee A's behavior, Employee B's perception is shaped by the specific circumstances of the planning meeting (situation), Employee A's actions (target), and Employee B's own experiences, attitudes, and psychological state (perceiver). This tripartite model explains how subjective perceptions can vary greatly among individuals. Reference: Robbins, S.P., & Judge, T.A. (2019). 'Organizational Behavior.' Pearson Education; Schermerhorn, J.R., et al. (2018). 'Organizational Behavior.' Wiley.
Employees A and B work together on the same project team. When the team faces a complex and difficult problem, the team leader usually asks Employee A to generate alternative solutions for the team to consider. Experience has shown that Employee A actively searches for additional information and is more likely to take initiative and to feel that the team can effectively influence the outcomes of its actions. Employee B tends to do well on jobs that are well structured and routine and tends to feel that the outcomes of the team's actions are determined by luck or chance.
Which statement is correct?
Select one.
Answer : B
Employee A exhibits an internal locus of control because they believe that their actions and decisions significantly influence the outcomes of the team's actions. This is evident from the fact that Employee A actively searches for additional information and takes the initiative, suggesting a belief in their ability to control events and outcomes.
Employee B, on the other hand, exhibits an external locus of control. They tend to perform better in structured, routine jobs and believe that outcomes are determined by luck or chance, indicating a belief that external factors control their fate rather than their own actions.
What is a characteristic of problem-solving teams that is different than cross-functional teams?
Answer : C
Problem-solving teams typically consist of members from the same department or work unit who meet regularly to discuss ways of improving quality, efficiency, and the work environment. This is different from cross-functional teams, which consist of members from various departments who come together to achieve a common goal.
Robbins, S. P., & Judge, T. A. (2018). Organizational Behavior. Pearson.
McShane, S. L., & Von Glinow, M. A. (2017). Organizational Behavior: Emerging Knowledge, Global Reality. McGraw-Hill Education.
Which option defines organizational culture?
Select one.
Answer : C
Organizational culture is defined as a system of shared meanings held by members that distinguishes the organization from other organizations. This includes values, beliefs, rituals, symbols, and behaviors that are common within an organization. A strong organizational culture can influence employee behavior, enhance job satisfaction, and improve overall organizational performance.
Schein, E. H. (2010). Organizational Culture and Leadership (4th ed.). Jossey-Bass.
Hatch, M. J. (2018). Organization Theory: Modern, Symbolic, and Postmodern Perspectives (4th ed.). Oxford University Press.
